Shipping Policy
Last Updated: July 10, 2025
Store Name: pawlencia.com
Contact Email: pawlencia.info@gmail.com
At Pawlencia, we’re committed to delivering high-quality pet products right to your door. As we operate through a dropshipping model, shipping times may vary depending on your location and the supplier's processing time.
Orders are processed within 1–5 business days after payment is received.
You will receive a confirmation email after placing your order, and another email once your order is shipped.
| Location | Estimated Delivery Time |
|---|---|
| Canada & United States | 7–14 business days |
| United Kingdom | 8–15 business days |
| Australia & New Zealand | 10–20 business days |
| Rest of the World | 12–25 business days |
Note: Shipping times may be affected by factors beyond our control, such as customs delays, holidays, or logistics disruptions.
We offer Free Standard Shipping on all orders.
If Express Shipping is available, the cost will be shown during checkout.
Tracking details will be sent to your email once your order has been shipped.
Please allow 3–7 business days for tracking updates to appear.
If your package hasn’t arrived within the estimated timeframe, contact us at pawlencia.info@gmail.com with your order number. We will look into it and provide assistance.
Some items may ship separately if they come from different suppliers.
Don’t worry—your full order is on the way!